Shipping & Returns

Shipping & Returns

 

All Quince Jewellery is sent wrapped in tissue in a hand stamped linen wrapped box.  If you are ordering more than one item as gifts please let us know so that each one can be boxed individually.  We can also hand write a special message, just let us know when you place your order.

 

For UK orders under £50 the delivery charge is £3.50.

UK orders over £50 are delivered free.

European orders are £11, tracked.

Rest of the World orders are £15, tracked.

 

Delivery

We use Royal Mail 1st Class mail for small items, and parcel delivery couriers for larger items.  We aim to send your parcel next day.  If your delivery is particulary urgent please let us know by phone or email.

Further Information

Very occasionally an item may go out of stock.  We will get in touch as quickly as possible to arrange a replacement or a refund. Sometime postage is taking longer in these tricky Covid times.  Please allow extra time if you can.

 Returns

We understand that it can be hard to judge online about an item of jewellery so we offer a no quibble return and refund if you send the jewellery back within 30 days in its original condition.